Frequently Asked Questions
Everything you need to know about shopping with LiTime.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the hygiene seal is intact for swimwear and intimate apparel.
How do I know which size to choose?
Detailed size guides are available on every product page. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific collections.
What payment methods do you accept?
LiTime accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our entire supply chain.
Can I change or cancel my order after it's been placed?
We process orders quickly, but you can request changes or cancellations within 1 hour of placement by contacting our customer support team.